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How and When to Contact Us

Many of the interactions with the Financial Aid Office can be accomplished online.

MCC4me "My Backpack"

Visit the “Financial Aid Home” page of your “My Backpack” to view your financial aid checklist and detailed information.

Please view this tutorial for help on how to use your “My Backpack”

Still have questions?


MCC Answer

MCC Answer is an online search that provides answers to Frequently Asked Questions (FAQ). This tool is an easy and fast way to get an answer to many of your financial aid questions.

If you have questions not answered by MCC Answer, you can use the Contact Us feature to email your question or Live Chat with a support specialist.


Still have questions?


Visit us in person

We are located in the lower level of the Prahl College Center.

  • Stop first at the Information kiosk for a ticket. The Financial Aid Office operates on a "first-come, first-served basis".
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       Be sure to have your photo ID when you visit the Financial Aid Office.
      Be sure to have your photo ID when you visit the Financial Aid Office.
    • Please be sure to have all of your documents with you to make the most of your visit.

A Few Tips

  • If you receive a request for more information for one of your Financial Aid applications please respond right away.
  • Several FA forms are available to be printed from the website and these can be faxed, mailed or hand delivered to the FA Office.
  • Please include your student ID number on all communication

Student Concerns

Students who wish to contact the Executive Director of Student Financial Services regarding concerns should do so in writing via email at financialaid@mcc.edu. In cases where there is a simple inquiry or status update students will be directed to view their MCC4Me Backpack.

**Email messages do not replace official forms or documentation for verification or processing purposes

July 15, 2016
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