Computing Support Services

 

The Information Technology Services Computer Support Services provides technical support to college faculty and staff. The Computer Support Services team can assist with:
  • MCCAD login and "User of the Day" Information:
    • Login to secure.mcc.edu with your existing webmail login username and password.
    • Once login is successful select the link for "FORK - Faculty Online Resource Kit" from the list of applications.
    • To establish new employee accounts, see Requesting New Accounts for Employees below.
  • Blackboard Support:
  • Class Shares:
    • To create class shares ( X Drive) - login to secure.mcc.edu with your existing webmail login username and password.
    • Once login is successful select the link for "FORK - Faculty Online Resource Kit" from the list of applications. Then select the link on the top for "Class Share Request".
  • COGNOS Support:
  • Computer and Networking Support:
  • Datatel Support:
  • Email Support:
  • Events Calendar
  • Lotus Notes Support
  • Phone Support:
  • Project Requests:
  • Requesting Accounts for New Employees:
    • The User Access Request System is used to request new employee access to Windows login, webmail, Datatel, and Cognos accounts, telephone access, and can also be used to request any other new account that is handled by ITS.
    • To request accounts for new employees (faculty, staff, temp workers, or contractors):
      • From the "Faculty and Staff" webpage, access the secure faculty/staff login. Use your webmail username and password, and choose "User Access Request System". The system will require you to submit the request to your supervisor for approval.

Help with…

 

Information Technology
Services

Computing Support Services
Curtice-Mott Complex CM1208

Contact Us:
Off Campus
(810) 767-HELP (4357)

On Campus
2-HELP (24357)

2help@mcc.edu

 

 

HOURS
Regular
Mon - Fri 7:30am – 5pm
 
Hours for September & January Only
Mon - Thr 7:30am – 6pm
 Fri 7:30am – 5pm