Program Guide
Computer Support Services and Help Desk
Certificate

This program guide lists the current requirements for this degree. See bottom of page for a link to previous versions of this program guide.
Technology Division
Office:
Regional Technology Center M-TEC RTC2700
Phone:
(810) 762-0500
 

This certificate in Computer Support Services and Help Desk is designed to prepare students for entry-level positions as a help desk or technical support person. A person with this certificate may continue their education at MCC by using these classes to pursue an Associate Degree in Computer Information Technology.

 
 

General Requirement Courses

 
note    course Description Credit
Hours
Contact
Hours
TOP
    ENGL-101  English Composition I   
Group Total  3 3  
 

Occupational Specialty Courses

 


Core Basic Requirements - all are required

 
note    course Description Credit
Hours
Contact
Hours
TOP
    COMC-115  A+ Core Hardware Components   
    COMG-153  Computers-A Practical Approach   
    COMG-154  Intermediate Practical Computer Skills   
    COMG-161  Intro to Computer Security   
    COMG-165  Using the Internet   
    COMI-160  Introduction to Computer Info Systems   
    COMI-169  Supporting End Users   
    COMN-112  Principles of Computer Networking   


Operating Systems Requirements - all are required

 
note    course Description Credit
Hours
Contact
Hours
TOP
    COMC-125  A+ Operating System Technologies   
    COMG-162  GUI Operating Systems   
    COMS-130  Intro to Linux Administration   
Group Total  27 27  
     
    Credit
Hours
Contact
Hours
 
      PROGRAM TOTAL: 30 30  
   
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Please see the Archive Program Guide Page to view previous guides for this program. TOP
 
 
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