Mott Community College makes every effort to resolve student concerns internally. Students are expected to fully utilize any and all of the outlined administrative procedures to address concerns in as timely a manner as possible.
The staff at MCC are here to assist students in achieving their educational goals. However, there are times when students may have concerns regarding their experience at MCC. The first step in pursuing all concerns should be an informal discussion with department personnel (for example: if you are attempting to apply for financial aid and some part of the process is not meeting your expectations, you should first have an informal discussion with a member of the financial aid staff). For all general concerns, or those unrelated to a specific interaction with the a College department, contact the College Information Center at (810) 762-0200.
If the student concern cannot be resolved through informal discussions, there are formal procedures, outlined below, to be followed by the student bringing forth the concern and the college in responding.
If a student thinks that he/she has a concern and wishes to formally pursue resolution of that concern, the Formal Concern Process shall be initiated within 45 calendar days of the cause of concern. The following outlines the process:
The formal procedure outlined above for student concerns, outlined above, is available online and in department offices.Search the online Directory