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Information Technology Services

Information Technology Services (ITS) is responsible for all MCC computer installations, upgrades and maintenance, software, internet access, peripherals, and phone systems. ITS is also an integral part of MCC data management, A/V delivery, smart classroom support, and web services.

Scheduled Maintenance Window
Thursdays 10:30pm to Fridays 6:00am.
Computer-delivered services may be unavailable during this time frame.

Resources to Make Documents ADA Compliant

Accessibility at MCC

MCC Appletree

Get the Mott Apps

  • The Official Mott Mobile App
    Access My Backpack, My-Q, Use Wayfinding Technology
  • Rave Guardian
    One of the best ways to improve your personal safety
  • Rave Panic Buttonemployees only
    Report an emergency to public-safety and 911

More information


Computer, Software, Internet or other ITS related help

Use the 2-Help website, email ( , or call 2-Help from off campus dial (810)767-HELP (4357) to report a problem with a computer or audio - video equipment.

After Hours or want to use self-help?

Web mail tutorials and tips
Access MCC mail groups
Check e-Support for quick access to tools, tutorials and resource guides, FAQ's and Software available for download

Access Online Services/Applications

  • Username & Password / Login Information
  • Mott Mobile App - access My Backpack, Grades, blue-dot wayfinding
  • Rave Guardian - Mott Community College offers the Rave Guardian app as an added way for you to work with your family and friends to help increase your safety on campus.
  • Blackboard - access your course management system
  • Webmail - access MCC email
  • MCC4Me some applications are only available on campus
  • My Backpack - provides data driven information such as: grades, financial information, attendance, registration, class rosters, student schedules, and pay advices.
  • Software Downloads - OpenOffice, Adobe Reader, and other software to view document file format used at MCC
  • Virtual Private Network - access your public and private MCC space from home.

Computing Support Services

Computer Support Services provides technical support to college community.
Computing Support Services provides: Resource Guides, computer lab locations, lab hours, and tutorials for students, faculty, and employees.

Computer Network and Telecom Services

Computer Network and Telecom Services provide all phone support for MCC employees. They also provide the wireless access across campus.
Quick user guides are available on using the current phone and voicemail systems, and making changes to the College Directory.

Data and Reporting

Enterprise Services supports Datatel and related support systems. If you experience problems with these systems, please submit a service request by calling 2-HELP or submitting a service request at

Media Services

MCC faculty can enhance the student learning experience by using the available educational media and audio / visual services.

Whether you need to create video or use of A / V delivery, find out how Media Services can help you.

Web Services

Web services at MCC develops and maintains all content on the MCC Website. They are here to assist you in the development of web content for MCC's departments and divisions.

To request major changes to the website or new development: contact the Web Development Team via email at to schedule a design meeting.

April 9, 2020
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